• When will I receive my order?Please allow 1–2 business days for processing before your order ships.
  
  U.S. Shipping
  •Standard Shipping – $4.95 or free on orders $30+, delivery in 2–3 business days via DHL/USPS
  •Expedited Shipping – $10.00, delivery in 1–2 business days via FedEx
  
  Canada Shipping
  • Standard International Shipping – $15.00, delivery in 8–17 business days.
  
  A few notes:
  • We don’t ship to freight forwarding addresses
  • P.O. Box and APO/FPO orders may take a bit longer to arrive.
  
  If you do not receive your items within 14 days of placing your order (in the USA), or within 28 days of placing your order (in Canada), please reach out to us via our contact form. You can find it by going to the bottom of this page and clicking “Contact”.
  
  Just be sure to include your order number in the message and we’ll look into it and get back to you asap.
• How much is shipping? (United States)Please allow 1–2 business days for processing before your order ships.
  
  U.S. Shipping
  
  – Standard Shipping – $4.95 or free on orders $30+, delivery in 2–3 business days via DHL/USPS
  – Expedited Shipping – $10.00, delivery in 1–2 business days via FedEx
• How much is shipping? (Canada)Canada Shipping
  
  – Standard International Shipping – $15.00, delivery in 8–17 business days.
  
  A few notes:
  
  – We don’t ship to freight forwarding addresses
  – P.O. Box and APO/FPO orders may take a bit longer to arrive.
  
  If you do not receive your items within 14 days of placing your order (in the USA), or within 28 days of placing your order (in Canada), please reach out to us via our contact form. You can find it by going to the bottom of this page and clicking “Contact”.
  
  Just be sure to include your order number in the message and we’ll look into it and get back to you asap.
  
  Customs, duties, and tariffs may apply. Orders shipping to Canada are typically processed in 1-2 business days and should arrive within 18 business days. While these estimated times reflect the vast majority of shipments, actual shipment times can be longer due to uncontrollable local customs inspection and clearance processes. Your shipping confirmation will include tracking information. Please allow 48 hours for tracking information to update once you receive a tracking number.
  
  All international orders are subject to customs, tariffs, and duty “fees” as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import of your order based off of the order value. Please note that we are unable to fulfill any request to declare your package for any value other than the total value paid at checkout. Tower 28 Beauty assumes no responsibility for duties incurred on discounted, promotional, or giveaway items. All “fees” must be paid by the parcel recipient. By placing an order, you authorize Tower 28 Beauty to import your product on your behalf and agree to Tower 28 Beauty delegating the import of your products to a third party.
• Do you offer international shipping?We’re very worldly, but for now, we only ship domestically to the 50 states and Canada. But it’s not forever! We’re working hard to expand to other countries and we’ll let you know when we’re there.